slotday Privacy Policy

slotday ("slotday," "we," "us," "our") operates the online gaming platform accessible at slotday.asia ("Platform"). slotday is the data controller responsible for the personal data of players and visitors collected through the Platform.

slotday has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012 and the National Privacy Commission (NPC). The DPO is responsible for overseeing slotday's data protection strategy and ensuring compliance with applicable privacy laws. Contact details for the DPO are provided in Section 14 of this Policy.

slotday collects the following categories of personal data, depending on how you interact with the Platform:

Identity & Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification — players must be 21+)
• Philippine mobile number and email address
• Residential address
• Government-issued ID number and document images (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS ID, PRC ID, voter's ID)
• Selfie or live photo for biometric identity verification

Financial Data

• GCash or PayMaya account number (mobile number)
• Bank account details (account name, account number, bank name) for bank transfer transactions
• Debit card details (card number, expiry, cardholder name) where applicable
• Transaction history, deposit and withdrawal records

Gaming & Activity Data

• Game play history, bet amounts, win/loss records
• Bonus and promotion usage
• Session duration and login timestamps
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform interaction logs

Communications Data

• Live chat transcripts and support ticket records
• Email correspondence with slotday
• Survey responses and feedback submissions

slotday collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, log files, and analytics tools.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from GCash, PayMaya, and banking partners.

slotday uses your personal data for the following purposes:

• Account registration and management: To create and maintain your slotday account, verify your identity, and manage your player profile.
• Age verification: To confirm that you are at least 21 years of age, as required by Philippine law and PAGCOR regulations.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, bank transfer, and debit card.
• Gaming services: To provide access to games, record game outcomes, calculate winnings, and manage your account balance.
• Bonuses and promotions: To administer bonus offers, verify eligibility, and track wagering requirements.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Legal and regulatory compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable Philippine laws.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion.
• Platform improvement: To analyse usage patterns, improve the Platform's features and performance, and personalise your experience.
• Marketing communications: To send you promotional offers, game updates, and platform news — but only where you have given your consent or where we have a legitimate interest, and always with an easy opt-out option.

slotday processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — including account registration, payment processing, and game delivery.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR regulations, AMLA reporting obligations, and tax requirements.
• Legitimate interests: Processing necessary for slotday's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

slotday does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and under appropriate data protection safeguards:

• Identity verification providers: Third-party KYC and biometric verification services used to confirm your identity and age.
• Payment processors: GCash, PayMaya, and banking partners necessary to process your deposits and withdrawals.
• Fraud prevention and AML partners: Services that help slotday detect and prevent fraudulent activity and money laundering.
• IT and hosting providers: Cloud infrastructure and data hosting providers that store and process Platform data on slotday's behalf.
• Customer support tools: Live chat and ticketing platforms used to manage player support interactions.
• Analytics providers: Tools used to analyse Platform usage and improve user experience, operating on anonymised or aggregated data where possible.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where disclosure is required by law or court order.

slotday uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the Platform.

We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled. They include session authentication tokens and security cookies.
• Functional cookies: Remember your preferences such as language settings and game display options.
• Analytics cookies: Help us understand how players use the Platform so we can improve it. Data collected is aggregated and anonymised where possible.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage or disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. For more details, refer to the slotday Cookie Policy available within the Platform.

slotday retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with PAGCOR and AMLA requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC documents: Retained for a minimum of five (5) years after the end of the business relationship.
• Support communications: Retained for up to three (3) years from the date of the interaction.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation.

When personal data is no longer required, slotday will securely delete or anonymise it in accordance with our data disposal procedures.

slotday takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data, including:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial and identity information;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Two-factor authentication (2FA) for player accounts and internal systems;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in harm to affected individuals, slotday will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act.

While slotday takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying slotday immediately if you suspect unauthorised access to your account.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by slotday:

• Right to be Informed: The right to know what personal data slotday collects, how it is used, and with whom it is shared — as set out in this Privacy Policy.
• Right to Access: The right to request a copy of the personal data slotday holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure or Blocking: The right to request deletion or blocking of your personal data in certain circumstances, such as where the data is no longer necessary for the purpose it was collected, subject to legal retention obligations.
• Right to Object: The right to object to the processing of your personal data, particularly for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

The slotday Platform is strictly intended for adults aged 21 years and above. slotday does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will immediately close the associated account, delete the data, and — where required — report the matter to the relevant authorities.

If you are a parent or guardian and believe that a minor has registered on the slotday Platform, please contact us immediately at [email protected] so that we can take prompt action.

slotday primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud hosting or KYC verification services — slotday ensures that such transfers are conducted in accordance with the Data Privacy Act and NPC guidelines, including the use of appropriate contractual clauses or other approved transfer mechanisms.

slotday will not transfer your personal data to a country or territory that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

slotday may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will notify you by email or by posting a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is shown at the top of this page.

Your continued use of the slotday Platform after the effective date of any update constitutes your acknowledgement of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or slotday's data practices, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For more information, visit the NPC's official channels.

This Privacy Policy was last updated in May 2026 and supersedes all previous versions.